…or Fortune 500 companies, running a team that moderated and responded to people’s online questions. During the first months of the pandemic, she would wake up at 3 a.m. or 4 a.m., anxiously checking her phone and email to see if there was yet another crisis that required a quick response: Did the stock market crash? Did the president tweet about a specific brand? Was there a potential Covid-19 vaccine?
I know a few social media managers for various companies. Great read.